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Elite Roofing- THE FACTS (FAQ's)
The Elite Glossary is available by clicking here.

PRICING:  All roofs are unique and require individual pricing.  The amount varies, as there are a huge variety of products with varying degrees of quality.  Ask your sales representative to explain the options.

DEPOSITS:  Elite Roofing does NOT require a deposit to begin work on your home.  In fact, we don't require any payments until AFTER your job is completed.  You should be aware of contractors who ask for payment before job completion.

REPUTATION:  Click here to check our status with the Better Business Bureau.  The sole purpose of the BBB is as a watchdog for any illegitimate business practices, bad customer care and unprofessional behavior.  Elite Roofing has a spotless reputation with the BBB.

CLEANLINESS:  Elite Roofing maintains an excellent reputation for cleanliness and property protection while your roof is being installed.  We will maintain this position throughout the installation process.  It is our goal for you, the customer, to have a HIGH COMFORT LEVEL with us during the roofing process.  Please refer to our client comments section for more information.

INSURANCE ASSISTANCE:  In the event that you home has been damaged by a hail storm or other natural disaster, your insurance company will meet one of our trained professionals on your roof to determine the extent of your loss.  Our sales representatives have a terrific record of finding insurance dollars for you!

ESTIMATE PROCESS:   While some roofing companies will simply leave a bid in your door for whichever type of roof they want to put on your home, Elite Roofing prefers to meet you, offer you choices, and offer explanations and options.  We will guide you through the process of getting a new roof.  To start the estimate process, click here.

Elite Roofing will dispatch a trained professional who will provide accurate measurements of your roof and will work with our sales managers to provide a professional proposal for the  estimated work.

HOLDBACK or DEPRECIATION  PROCESS: In my adjustment, my insurance company deducted some money for depreciation. Why? Different insurance companies call the amount that they hold back different things. Some call it depreciation; other companies figure it in as a dump and removal fee. What it represents is the amount of money the company will "hold back" until they receive a signed contract from you and a contractor for the work. When they receive a signed contract, you will receive another check for the amount they have held back.  Your professional Elite Services representative can explain this further without all the mumbo-jumbo, that is why we are here!

NAILS:  Did you know that more than 30,000 nails are involved in an average roofing job?  All Elite Roofing crews are required to run magnetic rollers over your yard and driveway in an effort to remove dropped nails. 

WHEN TO CALL US:  If your roof is leaking, have it examined by one of our roofing professionals.  Ask for an estimate for the needed repair or possible re-roof.  If your roof is more than 10 years old, you will find peace of mind in having one of our professional, certified team members inspect it.  They may or may not find problems, but will gladly provide you advice and options.

ROOF COLOR:  Upon request, an Elite Roofing team member will provide you addresses of previous jobs so that you can see the ACTUAL product on a home.  While sample boards are helpful, they cannot replicate the finished project.  You may also find our PORTFOLIO section of the website useful for viewing online examples.

 

 

 

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